Identification flow
Available testbots for automated case handling
In the Sandbox environment, there are a number of testbots available for testing purposes. They can be triggered by adding the corresponding keywords in the fields for "firstName" or "lastName". Capitalization is not being regarded which means that the trigger can be set either through "xtesthappy", "Xtesthappy" or "XTESTHAPPY".
Using testbots also allows testers to use fabricated identification documents to go through the process.
xtesthappy
Automatical verification
VERIFICATION_CONFIRMED
SUCCESS_DATA_CHANGED
xtestfraud
Fraud case confirmed
VERIFICATION_REJECTED
FRAUD_SUSPICION_CONFIRMED
xtestabortident
Abort ident case
IDENTIFICATION_FAILED
ABORTED
xtestcanceled
Reject – Cancel flow
IDENTIFICATION_FAILED
CANCELED
xtestcheckpending
Force check pending
VERIFICATION_PENDING
CHECK_PENDING
xtesthappy
Triggers the confirmation of the verification and can be used to go through the identification/verification process and proceed to the signing.
Identification status-flow:
SCHEDULED
INITIALIZED
VERIFICATION_PENDING
VERIFICATION_CONFIRMED
xtestfraud
Triggers the rejection of the verification and can be used to simulate a potential fraud case. A rejected case cannot be restarted, the status "VERIFICATION_REJECTED" is final.
Identification status-flow:
SCHEDULED
INITIALIZED
VERIFICATION_PENDING
VERIFICATION_REJECTED
xtestabortident
Causes the identification case to switch to the status "ABORTED" and can be used to simulate a case that is being abandoned by the enduser.
Identification status-flow:
SCHEDULED
INITIALIZED
VERIFICATION_PENDING
xtestcanceled
Triggers the cancellation of the identification with the reason "ID_BLURRY" and can be used go through the identification/verification process and proceed to the signing.
In case that the Bot for the cancellation flow is being set through "xtestcanceled", the Status will switch to IDENTIFICATION_FAILED at which point the enduser is being presented with the option to retry the flow. If a retry is being done, the case will end up in IDENTIFICATION_FAILED again since the initial values will not change and the cancellation bot is triggered for each retry.
Identification status-flow:
SCHEDULED
INITIALIZED
VERIFICATION_PENDING
IDENTIFICATION_FAILED
xtestcheckpending
Causes the case to get "stuck" at the status "CHECK_PENDING". This bot can be used to force this status, which could appear in the productive environment due to low quality of the captured data. In the productive environment, an agent would verify the case and cause the status to switch to "VERIFICATION_REJECTED", "VERIFICATION_CONFIRMED" or "VERIFICATION_CANCELED". In the Sandbox environment this is a final status. The bot can be used to ensure that the status-handling is done properly on customer side for cases with "CHECK_PENDING".
Identification status-flow:
SCHEDULED
INITIALIZED
VERIFICATION_PENDING