Identification flow

Available testbots for automated case handling

In the Sandbox environment, there are a number of testbots available for testing purposes. They can be triggered by adding the corresponding keywords in the fields for "firstName" or "lastName". Capitalization is not being regarded which means that the trigger can be set either through "xtesthappy", "Xtesthappy" or "XTESTHAPPY".

Using testbots also allows testers to use fabricated identification documents to go through the process.

Keyword
Effect on the verification
Identification status
Status reason

xtesthappy

Automatical verification

VERIFICATION_CONFIRMED

SUCCESS_DATA_CHANGED

xtestfraud

Fraud case confirmed

VERIFICATION_REJECTED

FRAUD_SUSPICION_CONFIRMED

xtestabortident

Abort ident case

IDENTIFICATION_FAILED

ABORTED

xtestcanceled

Reject – Cancel flow

IDENTIFICATION_FAILED

CANCELED

xtestcheckpending

Force check pending

VERIFICATION_PENDING

CHECK_PENDING

xtesthappy

Triggers the confirmation of the verification and can be used to go through the identification/verification process and proceed to the signing.

Identification status-flow:

  • SCHEDULED

  • INITIALIZED

  • VERIFICATION_PENDING

  • VERIFICATION_CONFIRMED

xtestfraud

Triggers the rejection of the verification and can be used to simulate a potential fraud case. A rejected case cannot be restarted, the status "VERIFICATION_REJECTED" is final.

Identification status-flow:

  • SCHEDULED

  • INITIALIZED

  • VERIFICATION_PENDING

  • VERIFICATION_REJECTED

xtestabortident

Causes the identification case to switch to the status "ABORTED" and can be used to simulate a case that is being abandoned by the enduser.

Identification status-flow:

  • SCHEDULED

  • INITIALIZED

  • VERIFICATION_PENDING

xtestcanceled

Triggers the cancellation of the identification with the reason "ID_BLURRY" and can be used go through the identification/verification process and proceed to the signing.

circle-info

In case that the Bot for the cancellation flow is being set through "xtestcanceled", the Status will switch to IDENTIFICATION_FAILED at which point the enduser is being presented with the option to retry the flow. If a retry is being done, the case will end up in IDENTIFICATION_FAILED again since the initial values will not change and the cancellation bot is triggered for each retry.

Identification status-flow:

  • SCHEDULED

  • INITIALIZED

  • VERIFICATION_PENDING

  • IDENTIFICATION_FAILED

xtestcheckpending

Causes the case to get "stuck" at the status "CHECK_PENDING". This bot can be used to force this status, which could appear in the productive environment due to low quality of the captured data. In the productive environment, an agent would verify the case and cause the status to switch to "VERIFICATION_REJECTED", "VERIFICATION_CONFIRMED" or "VERIFICATION_CANCELED". In the Sandbox environment this is a final status. The bot can be used to ensure that the status-handling is done properly on customer side for cases with "CHECK_PENDING".

Identification status-flow:

  • SCHEDULED

  • INITIALIZED

  • VERIFICATION_PENDING